Rahma Guyo Halake, Kepha Ombui


Organizations in the private and governmental sectors all over the world rely on their workers to achieve maximum production, which leads to increased efficiency. Organizations in both the commercial and public sectors around the world depend on their workforce to realize their objectives leading to optimum productivity.  In this circumstance, ensuring employee work satisfaction becomes a must for every company. Consequently, it is assumed that staff productivity is crucial to an organization's growth and profitability. Staff are viewed as important business resources who assist in the day-to-day activities and operations of a company. The objective of this study was to examine the effect of staff training and development on employee performance in chartered Universities in Nairobi County.  This research was guided by Maslow’s Hierarchy of Needs. The researcher employed descriptive survey design.  The population of the study was 520 permanent staff of private and public chartered universities in Nairobi County.  A sample of 220 employees was determined using Krejcie & Morgan 1970 sample size table. Questionnaires were used to collect data and then analyzed using descriptive and inferential statistics.  Validity and reliability of the questionnaire was tested.  Ethics of confidentiality, privacy and anonymity were strictly adhered to. The relationship between job satisfaction and employee performance was determined using regression and correlation analysis.  The study revealed that there was a strong positive correlation between training, development and employee performance (r = 0.706, p-value=0.000). The recommendations are; to recruit and retain top talent, universities should establish salary ranges that match all the job descriptions, university administrators should make sure that the working environ is very comfortable to enhance staff productivity, the institutions should recognize their staff  through rewards, promotions, parties, gifts, trips and scholarships since it is of paramount importance in their job performance and to guarantee that staff are appropriately skilled to take on activities inside the institution, there should be ongoing employee training and development.

Key Words: staff training and development, employee performance

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