RESPONSE STRATEGIES AND ORGANIZATIONAL PERFORMANCE OF TAITA TAVETA COUNTY, KENYA

Faith Kanaga Ingasia, Dr. Yusuf Wanjala Muchelule

Abstract


The general objective of the study was to examine the effect of response strategies on organizational performance of Taita Taveta county in Kenya. The specific objectives of the study were; to determine the influence of innovation strategy on organizational performance, and to establish the influence of risk management strategy on organizational performance. The theories used to guide the study were technology acceptance model, and stakeholders’ theory. The study adopted a positivism research philosophy and descriptive research design. The target population was 3,200 employees of Taita Taveta county and Simple random sampling was used to select a sample size of 356 respondents. Primary data was collected using a structured self-administered questionnaire while secondary data was collected from journals, publications, annual reports, books, researches, theses, dissertations and the internet. Data collection procedure was done using the drop-and-pick method. Data analysis was done using Statistical Package for Social Sciences (SPSS) version 28 software and descriptive and inferential analysis presented in form of tables. The study was confined to Taita Taveta county, which is in the coastal region of Kenya. The findings established that there was significant positive correlation between response strategies in general and organizational performance of Taita Taveta county in Kenya. Specifically, the findings of the study established that risk management strategy and innovation strategy had positive correlation on organizational performance. The study therefore recommends adoption of response strategies by Taita Taveta county since they were found to positively influence organizational performance. The study also recommends that leadership and management of Taita Taveta county should invest more in innovation strategy and also respond timely to the changes in their environment in order to minimize their effect or maximize on the opportunities so as to enhance their performance. The study recommends that further research to be done on other counties in other parts of Kenya and other non-profit oriented organizations in Kenya to establish the influence of response strategies on their performance.

Key Words: response strategies, organizational performance, innovation strategy, risk management 


Full Text:

PDF

References


Acur, N., & Englyst, L. (2006). Proactive assessment of strategy formulation processes- how to ensure quality in process and outcome. International journal of operations and production management 26(1), 69-91.

Barney, J. (2002). Gaining and sustaining competitive advantage (2nd ed.). Prentice hall

Chutter, M. (2009). Overview of technology acceptance model: origin, developments and future directions. Working papers on information systems, 9(37), 1-22.

Conty, E.B. (2020). Organizational performance – theoretical and practical approaches study on students’ perceptions. International conference on business excellence 14(1), 398-406.

Cooper, D.R., & Schindler, P.S. (2014). Business research methods. (12th ed.) Mc Graw-Hill Irwin

Davis, F. (1989). Perceived usefulness, perceived ease of use and use acceptance of information technology. MIS quarterly 13(3), 319-340.

De Vaus, D.A. (2001). Research design in social research. Sage

Demeke, B., &Tao, C. (2020). Concept and perspectives of organizational performance measurement: literature review. International journal of academic multidisciplinary research 4(8) 89-96.

Douglas, H. (2009). The failure of risk management: Why its broken and how to fix it. John Wiley & sons.

Elena-Iuliana, I. & Maria, C. (2016). Organizational performance –a concept that self seeks to find itself. Economy series, 4, 179-183.

Elijah, O.A. (2017). Risk management strategies and performance of construction firms in selected counties in kenya. [Doctoral thesis, Kenyatta university] https:ir-library.ku.ac.ke/

Elung’ata, E. (2014). Response strategies adopted by mobile phone companies in kenya to changes in the telecommunications industry. [masters project, University of Nairobi]. UoN digital repository. http://erepository.uonbi.ac.ke

Enu-Kwesi, F., & Opuku, M.O. (2020). Relevance of technology acceptance model (TAM) in information management research: a review of selected empirical evidence. Research journal of business and management, 7(1), 34-44.

Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman

Gichinga, L., & Kanyagi, C.A. (2019). Effect of innovation strategy on organizational performance in Mombasa law courts, Kenya. The strategic journal of business and change management, 6(3), 517-535.

Girangwa, K.G, Rono, L., & Mose, J. (2020). The influence of enterprise risk management practices on organizational performance: evidence from kenya state corporations. Journal of accounting business and finance research, 8(1), 11-20.

Gunday, G. (2011). Effects of innovation types on firm performance. International journal of production economics, 133, 662-676.

Harrison, J.S., & Wicks, A.C. (2013). Stakeholder theory, value and firm performance. Business ethics quarterly 23(1), 97-124.

Hutt, G.T.M. (2008). An assessment of the measurement of performance in international business research. Journal of international business studies 39, 1064-1080.

Kabue, S.T., Oloko, M.A., &Muturi, W. (2019). Relationship between strategic response capability and export performance of manufacturing firms in Kenya. The strategic journal of business and change management, 6(4), 980-991.

Kakiya, G.G. (2021). Enterprise risk management practices, intellectual capital and organizational performance of kenya state corporations. [Doctoral thesis, Moi university]. http://ir.mu.ac.ke:8080/jspui/

Kaliti, G. (2015). The effect of risk management practices on performance of firms in the hospitality industry in Nairobi county, Kenya. [masters project, University of Nairobi]. UoN digital repository. http://erepository.uonbi.ac.ke

Karabulut, A.T. (2015). Effects of innovation strategy on firm performance: a study conducted on manufacturing firms in turkey. Procedia-social and behavioural sciences, 195, 1338-1347.

Kariuki, J.N. (2014). The effect of strategic innovation on performance of mobile telecommunication firms in Kenya. [Masters project, University of Nairobi]. UoN digital repository. http://erepository.uonbi.ac.ke

Kipchumba, K.N. (2018). Strategic responses to changes in the external environment and organizational performance of commercial state corporations in Kenya. [masters project, University of Nairobi]. UoN digital repository. http://erepository.uonbi.ac.ke

Laban, O.M., & Deya, J. (2019). Strategic innovations and the performance of information communication technology firms in Nairobi, Kenya. International journal of academic research in progressive education and development, 8(2), 1-24.

Liem, V.T., & Hien, N.N. (2020). Exploring the impact of dynamic environment and CEO’s psychology characteristics on using management accounting system. Cogent business and management, 7(1), 1-25. https:doi.org/10.1080/23311975.200.1712768.

Makori, P.K. (2021). Effect of strategic risk on organizational performance amongst quoted manufacturing and allied companies in Kenya. [Masters research project, Nazarene university]. http://repository.anu.ac.ke

Mbugua, J.K., &Otuya, R. (2020). Risk management of selected risk categories and its effects on performance of commercial real estate properties in kenya. International journal of entrepreneurship and project management, 5(1), 1-15.

Mercier, S. (2006). Origin of stakeholder theory. Management and Avenir, (33), 142-156.

Miller, D., & Dess, G. (1996). Strategic Management (2nd ed.). McGraw Hill.

Mutie, A. (2018). Effect of technological innovations and organizational performance of government agencies in Kenya. [Masters project, University of Nairobi]. UoN digital repository. http://erepository.uonbi.ac.ke

Ndegwa, P.W., & Oringo, J.O. (2020). Strategic responses and organizational performance of public universities in Nairobi county, Kenya. International Journal of scientific engineering and science 4(10), 44-57.

Njeri, A. (2017). Effects of innovation strategy on firm performance in telecommunications industry: a case of Safaricom kenya limited. [Master’s thesis, United States International University Africa]. http://erepo.usiu.ac.ke/

Njuguna, P.G. (2019). Risk management practices and performance of projects in Nairobi city county, kenya. [Master’s project, Kenyatta university]. https:ir-library.ku.ac.ke/

Obenjo, E. (2016). Influence of innovation strategies on the performance of firms listed in Nairobi securities exchange, Kenya. [Masters research project, Egerton university]. http:ir-library.egerton.ac.ke/jspui/

Pearce, J.A., & Robinson, R.B. (2007). Strategy issues management: Formulation, implementation and control. Mc Graw- Hill

Profiroiu, M. (2001). Management of public organization. Economic publishing house


Refbacks

  • There are currently no refbacks.