INFLUENCE OF REWARD SRATEGIES ON EMPLOYEE PERFORMANCE IN PUBLIC UNIVERITIES IN KENYA

Susan Wambura Njagi, Dr Susan Were

Abstract


The study sough to investigate the influence of reward strategies on employee performance in Technical University of Kenya. The target population was 625 employees of Technical University of Kenya. Simple random sampling technique was used to select a sample size of 244 respondents consisting of teaching and non-teaching staff. The study used the questionnaire as the data collection instrument. A pilot study of 25 subjects which is a 10% of the sample size was carried out to validate the questionnaire. Qualitative data was analyzed through Content analysis. The study adopted a descriptive research design and utilized both primary and secondary data. Data analysis was carried out using both qualitative and quantitative techniques with the aid of SPSS version 22 while the main method of data presentation was frequency distribution, pie charts, and graphs.This study shall benefit the students who received quality teaching from motivated staff.The study revealed that in the institution the employees are committed towards delivering high quality services to get bonuses and also that organization salary is determined by the performance of the employee. The study revealed that employees are well trained for the work which they do and also that while on duty the organization give them trainings they need to do their job. The study establish revealed that organization it gives satisfactory rewards for work performance. The study revealed that organization management is responsible for promoting the right person before hiring people from outside and also that there is clearly established career path. Regarding the pay scheme the study revealed that employees work with minimal supervision or no supervision and also those incentives are given by the management to the employees. The study recommends that the management of the institution should conducts capability assessment to benchmark skills required for critical roles and further development for the employees and offer payments that match the job descriptions and roles of the employees.  Relating to growth opportunities the study revealed that TUK  is good at identifying individual training needs and that the organization take part in career development opportunities on a regular basis. The study recommends that institution management should seek to educate their employees on the know how to effectively use the new technology and equipment.  The study recommends that the management of the institutions should always appreciate employees for good performance in their work on a specified period. The management should also set criteria for employees’ recognition. The study recommends that the management of the school should consider to give employees who are already in the institution a first priority when a vacant position arises within the organization to outsourcing new employees.

Keyword: Employee Performance, Reward, Reward Strategy, Motivation, Performance, Pay Schemes, Growth Opportunities, Recognition and Staff Promotion.


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References


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