PROJECT COMMUNICATIONS MANAGEMENT AND SUSTAINABILITY OF AFFORDABLE HOUSING PROGRAMMES IN NAIROBI CITY COUNTY, KENYA
Abstract
The general objective of the study was to establish the effect of project communications management on sustainability of affordable housing programs in Nairobi City County, Kenya. The specific objectives are to examine the effect of communication channel, and communication system on sustainability of affordable housing programs in Nairobi City County, Kenya. The study will used a descriptive research design. The target population was 11 affordable housing programs in Nairobi City County. The sample size frame was 11 project supervisors, 64 national housing projects staff, 11 contractors, 11 chief engineers, 88 project steering committee members. The current used primary data. A pilot was conducted with 10 percent of the sample hence 18 project professionals. Content and construct validity was used in this study. Cronbach’s Alpha Coefficient was used to test reliability. Descriptive and inferential statistics were analyzed using SPSS Version 28. According to findings, there is a moderate significant relationship communication channel and program sustainability (r=0.456, p=0.045), and a strong significant relationship between communication system and program sustainability (r=0.625, p=0.000). The study recommendations are; the managers should adopt communication channels that are easily accessible by the intended recipients and government should invest in an effective information communication management system to promote effective integration of information and feedback from all the channels of communication
Key Words: Project Communications Management, Communication Channel, Communication System, Sustainability, Affordable Housing Programs
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