E-PROCUREMENT PRACTICE AND PERFORMANCE OF SOURCING OF PHARMACEUTICAL DRUGS IN LEVEL FIVE PUBLIC HOSPITALS IN NAIROBI CITY COUNTY, KENYA

Lucy Akinyi Okuro, Dr. Samson Nyang’au Paul

Abstract


The general objectives of this Research project was to establish effects of e-procurement practices on performance on sourcing of pharmaceutical drugs in level five public hospitals in Nairobi City County, Kenya. The study was guided by the following specific objectives: to ascertain how E-tendering affects performance of pharmaceutical drugs in level five public hospitals in Nairobi City  County; to determine the effect of E-invoicing  in the performance  on sourcing of pharmaceutical drugs in level five public hospitals in Nairobi City County. The study used descriptive design because it enhanced systematic description that is as accurate, valid and reliable as possible regarding the responses. The research was limited to the study of public hospitals in Nairobi County. The populations for this study consisted of the employees of public hospitals in Nairobi county Kenya. The total target population was 100. Researcher used questionnaires and census as the research instrument to gather the relevant information needed. The study involved use of professionals and experts to test the validity of questionnaire by trying to assess what concept the instrument is trying to measure and the accuracy of representation of the concept under research. Quantitative data was analyzed using descriptive statistics. In addition, the study uses multiple regression analysis to analyze the data. From the findings, the study concludes that e-tendering has a positive and significant effect on performance of pharmaceutical drugs in level five public hospitals in Nairobi City County. In addition, the study concludes that e-invoicing has a positive and significant effect on performance of pharmaceutical drugs in level five public hospitals in Nairobi City County. Based on the findings, the study recommends that management of public hospitals in Kenya should implement a centralized e-tendering platform that enhances transparency and efficiency in the procurement process. In addition, the study recommends that the management of public hospitals in Kenya should implement an integrated e-invoicing system that automates and streamlines the invoicing processes.

 

Key Words: E-Procurement Practices, Performance, Sourcing, Pharmaceutical Drugs, Level Five Public Hospitals, E-Tendering, E-Invoicing  


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