EFFECT OF STAKEHOLDER MANAGEMENT ON PERFORMANCE OF SANITATION PROJECTS FUNDED BY CDF IN NAIROBI COUNTY, KENYA

Beatrice Kimalel, Dr. Samson Paul Nyang’au, Lorna Kerubo Nyamwaro

Abstract


To establish the effects of stakeholder management on the performance of sanitation projects funded by CDF in Nairobi County. The study sought to determine the influence of stakeholder risk assessment and stakeholder compensation on the performance of sanitation projects funded by CDF in Nairobi County. The study thus hinged on risk management theory and the Herzberg's two-factor theory. A descriptive research design was a used. The study targeted the sanitation projects funded by CDF in Nairobi County. The respondents of the study were the managers of the respective 210 CDF-funded sanitation projects in Nairobi County. The study used the Fishers formula to scientifically derive a sample size of 136 project managers. A simple random sampling technique was used to select 136 project managers as the unit of observation. Primary data was used in this study and it was collected using semi-structured questionnaires. Both qualitative and quantitative analysis methods were used where descriptive as well as inferential metrics was used to analyze the data from the field. Semi-structured questionnaires were used to collect the qualitative and quantitative data. To ascertain the reliability and the validity of the questionnaire, a pilot study was conducted. Quantitative data was first be analyzed by use of descriptive and inferential statistics. Descriptive statistics was analyzed the data relating to the demographics of the participants, where the statistics such as counts, percentages, means/averages and standard deviation was the main measures. Inferential statistics on the other hand primarily sought to test the causal relationship between the predictor variables and the predicted variable. This involves the correlation and regression analysis. The whole analysis was aided by the use of SPSS version 25.0 as well as Excel and the findings were presented in tables, charts, and as well as figures. The study concludes that stakeholder risk assessment has a positive and significant effect on the performance of sanitation projects funded by CDF in Nairobi County. The study also concludes that stakeholder compensation has a positive and significant effect on the performance of sanitation projects funded by CDF in Nairobi County. From the results, this study recommends that they ensure effective feedback mechanism. In addition, the management should ensure project workers are paid competitive salaries. Further, allowances should be availed to the project teams on regular basis to motivate them improve their performance.

Key Words: Stakeholder Management, Stakeholder Risk Assessment, Stakeholder Compensation, Performance of Sanitation Projects 


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References


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