WAREHOUSING MANAGEMENT PRACTICES AND PERFORMANCE OF DISTRIBUTION FIRMS IN NAIROBI CITY COUNTY KENYA
Abstract
Distribution firms play a pivotal role in the Kenyan economy by facilitating the flow of goods and services essential for both local consumption and export. However, the performance of distribution firms in Kenya faces significant challenges. The declining performance of distribution firms in Nairobi City County, Kenya, has been evident in recent years. The general objective of the study is to assess the influence of warehousing management practices and performance of distribution firms in Nairobi City County Kenya. Specifically, the study sought to determine the influence of inventory management on performance of distribution firms in Nairobi City County Kenya and to assess the influence of warehouse technology on performance of distribution firms in Nairobi City County Kenya. The study adopted descriptive research design. This study targeted distribution firms in Nairobi County. From data obtained from Kenya International Freight and Warehousing Association ( KIFWA), there is a total of 1061 distribution firms. The Yamane formula was adopted to calculate the study sample size. Therefore, the study sample size was 290 respondents. This research used a questionnaire to collect primary data. The study used both descriptive and inferential statistics for data analysis. This was done with the help of statistical Package for Social Sciences (SPSS version 26). The study results were presented through use of tables and figures. The study concludes that inventory management has a positive and significant effect on performance of distribution firms in Nairobi City County Kenya. In addition, the study concludes that warehouse technology has a positive and significant effect on performance of distribution firms in Nairobi City County Kenya. Based on the findings, the study recommends that the management of distribution firms in Kenya should implement a standardized receiving and inspection process. By establishing clear protocols for the timely and thorough inspection of incoming goods, firms can ensure that products meet quality standards before they enter inventory.
Key Words: Warehousing Management Practices, Inventory Management, Warehouse Technology, Performance of Distribution Firms
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