Nzau Elizabeth Kalisa


The overall objective of this study was to investigate the effect of performance management practices on employee performance with a focus on Kenya Airports Authority. The specific objectives of the study were to examining the effect of performance planning on employees’ performance, to examine the impact of the performance review on employees’ performance. The study adopted descriptive research design and the target population consisted of 385 employees from all the departments in Kenya Airports Authority, Nairobi County Kenya. The study utilized stratified random sampling to obtain the sample of 196 respondents and employed the questionnaires to collect the data. The data collected was analysed using Statistical Package for Social Sciences (SPSS) version 20. Data was analysed in form of descriptive (frequencies, percentages, means and standard deviations) and inferential statistics (correlation analysis and regression analysis) and the findings from the analysis were presented in statistical tables. Correlation analysis to determine the relationships between the independent variables and dependent variable was used, while multiple regression was utilized to determine whether the coefficients of independent variables could predict the dependent variable. The study demonstrated that the independent variables (performance planning, performance review,) have a positively significant influence on dependent Variable (employees’ performance) in Kenya Airports Authority, Nairobi County. The study concluded that the performance planning, performance review, have a significant role in determining employees’ performance in Kenya Airports Authority in Nairobi County, Kenya. The study recommends that Kenya Airports Authority should come up with a performance-based reward and recognition strategies, which makes employees’ feel that their work is being valued. To enhance effectiveness of performance management practices in Kenya Airports Authority, the study recommends that the employees’ performance be aligned to their growth and motivation, both intrinsic and extrinsic rewards. The study suggests further studies to be conducted on the effect of performance management practices on employees’ performance in other parastatals in Kenya, other county governments and in private sectors, to enable generalization of the study in the entire country. 

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