PROJECT QUALITY ON THE PERFORMANCE OF BANK FINANCED HOUSING PROGRAMS IN NAIROBI METROPOLITAN AREA

Agnes Wayua Kinyumu, Dr. Anne-Marie Wairimu Mungai

Abstract


Project Quality Management has been strongly emphasized all over the world especially due to its importance in enhancing project performance and increasing customer satisfaction. Quality being a universal phenomenon has seen a universal shift in the mindset of many constructors and product manufacturers. The general objective is to examine effect of project quality on performance of Bank financed housing programs in Nairobi Metropolitan Area. The specific objectives were to examine the effect of quality planning, assurance, on performance of Bank financed housing programs in Nairobi Metropolitan Area. The study was guided by the Prospect theory, Crosby theory. This study employs a descriptive research design. The target population was 91 housing project team members (project managers, project engineers, quantity surveyor, architect, electrical engineer, structural engineer, and procurement officers) from 13 Bank financed housing projects in Nairobi Metropolitan Area. Census sampling technique was employed to selected 91 respondents. Data will be collected using questionnaires. A pilot is conducted with 10% of the sample size hence nine respondents who did not take part in the actual data collection. The validity is ascertained using content and convergent validity. Reliability was measured using Cronbach's alpha co-efficient. Data was analyzed using descriptive and inferential statistics and then tabulated. The study concludes that quality planning has a positive and significant effect on performance of Bank financed housing programs in Nairobi Metropolitan Area. In addition, the study concludes that quality assurance has a positive and significant effect on performance of Bank financed housing programs in Nairobi Metropolitan Area. Based on the results, the study recommends that the management of Commercial Banks should continue ensuring quality planning of Bank financed housing programs to enhance project performance. In addition, the management of Commercial Banks should formulate and implement effective roadmap to continue ensuring quality assurance of Bank financed housing programs to enhance project performance.


[1]


Cite:

Kinyumu, A. W. & Mungai. A-M. W. (2022). Project Quality On The Performance Of Bank Financed Housing Programs In Nairobi Metropolitan Area. Social Sciences & Humanities Open, 3(2022), 87-95

2590-2911/© 2022 The Authors. Published by Elsevier Ltd.

Social Sciences & Humanities Open 3 (2022) 100101


Full Text:

PDF

References


AlNasseri, H. & Aulin, R. (2015). Assessing understanding of planning and scheduling theory and practice on construction projects. EMJ Engineering Management Journal , 27, 58–72.

Arrow, N. & McGrath, P. (2019). Effects of negative social interactions on the implementation of infrastructure projects. Journal of Operation Management, 25, 732- 749.

Chandana. (2017). Quality Management in Project Management. Conference: Proceedings of the 2005 Information Resources Management Association International Conference

El-Maaty, E., Akal, A., & El-Hamrawy, S. (2016). Management of highway projects in Egypt through identifying factors influencing quality performance. Journal of Construction Engineering, Article ID 4823630, 8 pages

Fajrah, N., Putri, N. & Amrina. E. (2019). Analysis of the application of quality management systems in the rubber industry based on ISO 9001:2015. IOP Conference Series: Materials Science and Engineering, (602)

Hassina, O. (2016). Analysing the Planning and Scheduling of 40/60 Saving Houses Development Enterprise. Unpublished Master's Thesis, Addis Ababa University.

Ifran, M. &Khan, Z. (2021). Role of Project Planning and Project Manager Competencies on Public Sector Project Success. Sustainability 13(3), 1421

Kaluai, K. (2020). Project Management Practices and Performance of Projects Under the Women and Girls Economic Empowerment Program in Kiambu and Nairobi City Counties, Kenya. Unpublished Masters’ Thesis, Kenyatta University

Kibe, N. & Wanjau, K. (2014). The Effect of Quality Management Systems on the Performance of Food Processing Firms in Kenya. Journal of Business and Management, 1(5)

Kimeria, W., Kising’u, M. & Oyoo, J. (2019). Effect of Project Management Practices on Quality Control of Building Construction in Nairobi County. International Journal of Social Sciences and Information Technology, 4(11)33-46

Maingi. J. & Marsh. S (2020). Quantifying hydrologic impacts following dam construction. Journal of arid environment, 50, 53-79

Mane, J. (2015). Quality Management System at Construction Project. International Journal of Engineering Research and Applications, 5(3) 126-130

Melaku, A. (2017). The Main Causes of Cost Overrun on Public Housing Programs In The Case Of Addis Ababa City Administration. Unpublished Master's Thesis, Addis Ababa: Saint Mary’s University

Muiruri, N. & Were, S. (2016). Drivers of Effective Project Quality Management in the Construction Industry in Nairobi County, Kenya: A Case of EPCO Builders Limited. International Journal of Innovative Development & Policy Studies,4(4)1-19

Nzioka, C. (2017). Role of Project Management Planning on Project Success in Kenya: A Case of Kenya Power Infrastructure Development Projects. International Journal of Novel Research in Engineering and Science, 4(1), 36-43.

Olumide, A. (2013). Factors Affecting Quality in the Delivery of Public Housing Projects in Lagos State, Nigeria. International Journal of Engineering and Technology, 3(3)332-334

Orji, S., Obodoh, D. & Onoh, F. (2016). Quality Management Practices in Construction; a Key to Successful Building Project Delivery. Imperial Journal of Interdisciplinary Research, 2(9)531-538.

Pachur, T., Schulte-Mecklenbeck, M., Murphy, R. O. & Hertwig, R. (2018). Prospect theory reflects selective allocation of attention. Journal of Experimental Psychology: General, 147(2), 147.

Rumane, A. R. (2021). Quality management in construction projects. New York: CRC Press, Taylor & Francis Group.

Seyoum, M. (2018). Quality Challenges of Low-Cost Housing: The Case of Addis Ababa 20/80 Condominium Housing. Unpublished Master's Thesis, Addis Ababa: Saint Mary’s University.

Soderland, J. (2012). Developing project competence: Empirical Regularities in Competitive Project Operations. International journal of innovation Management, 9(4), 451-480.

Tuyishime, C.& Nyambane, D. (2021). Planning and Project Performance in Public Institutions in Rwanda. A Case of Establishment of a Frequency Spectrum Management and Monitoring System Project in Rwanda. The Strategic Journal of Business & Change Management, 8 (1), 780 – 790.

Tversky, A. & Kahneman, D. (1979). Prospect Theory: An analysis of Decision under Risk . Econometrica, 47(2), 263-291.

Waswa, M. (2018). Impact of Devolved Construction Management Process on Quality of Public Building Projects in Kenya; A Case of Busia County, Kenya. Unpublished Masters’ Thesis, University of Eldoret.


Refbacks

  • There are currently no refbacks.