PREDICTORS OF MANAGING GENERATION Z EMPLOYEES IN NAIROBI COUNTY, KENYA

Lonce Wangui Kimani, Dr. Thomas Mose, PhD

Abstract


This study sought to examine the predictors of managing generation Z employees in Nairobi County, Kenya. The study was guided by the following specific objectives; to examine the influence of technology in managing Generation Z employees in Nairobi City County, Kenya; and to assess the influence of flexibility in managing Generation Z employees in Nairobi City County, Kenya. This study was guided by Technology Acceptance Model, and Social Exchange Theory. The study adopted a cross-sectional survey research design. Targeted population was 623 practicing HR professionals registered under Institute of Human Resource Management Kenya. The study used the Krejcie and Morgan formula to select a sample of 244 members. The sample was selected using simple random sampling. Questionnaire was selected as data collection tool. The study conducted pilot study on 24 individuals to enable pretesting of the questionnaire. The data gathered was analysed using SPSS version 26. The study analysed the data using descriptive and inferential statistics. The findings were presented in tables and figures. The study found that technology has a significant and positive influence on the management of Generation Z employees in Nairobi City County, Kenya. The beta value of 0.388 and significance of 0.029 indicates that the use of technology can improve the management of Generation Z employees. The beta value of 0.784 and significance of 0.007 shows that flexibility in work arrangements can improve the management of Generation Z employees. Therefore, the study findings suggest that organizations should prioritize the use of technology, and flexibility in work arrangements in managing Generation Z employees in Nairobi City County, Kenya.

Key words:challenges faced by HRM professionals, Generation Z employees, technology, flexibility

 


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