PARTICIPATORY LEADERSHIP STYLE AND PERFORMANCE OF KENYATTA NATIONAL HOSPITAL, KENYA

Joel Atuti Gwako, Dr. Samson Nyang’au

Abstract


This study sought to analyse the influence of participatory leadership style and performance of Kenyatta National Hospital and thus recommend remedial measures. The study was guided by the following specific objectives; to establish the influence of consultative participation on performance of Kenyatta National Hospital, Kenya; and to determine the influence of information sharing on performance of Kenyatta National Hospital. This study was based on the following theories: the democratic theory, and information theory. The study adopted descriptive research design. The target population for this study was 397 employees at Kenyatta National Hospital. This study used Slovin's formula to arrive at a sample size of 199. This study used stratified random sampling to select a sample of 199 respondents. The study used questionnaires to collect primary data. A total of 12 individuals participated in the pilot test which represents 10% of the target population. Data from questionnaires were coded and analyzed using the latest Statistical Package for Social Sciences (SPSS) computer software. Quantitative data collected was analyzed using descriptive statistics techniques. Qualitative data was analyzed using content analysis. Pearson R correlation was used to measure the strength and direction of linear relationship between variables. Multiple regression models were fitted to the data to determine how the independent variables affect the dependent variable. The analyzed data was presented in the form of tables and figures. The study concludes that consultative participation has a positive and significant effect on performance of Kenyatta National Hospital, Kenya. The study also concludes that information sharing has a positive and significant effect on performance of Kenyatta National Hospital, Kenya. From the findings, the study recommends that the hospital should foster a culture of open communication and collaboration among all levels of staff. It is crucial to ensure that decision-making processes involve input from relevant stakeholders, allowing the full potential of consultative participation to be realized.

Key Words: Participatory leadership style, Kenyatta National Hospital, Consultative participation, Information sharing

Full Text:

PDF

References


Akhigbe, R., Finelady, J., & Felix, L. D. (2018). Understanding and checking the assumptions of linear regression: a primer for medical researchers. Clinical & experimental ophthalmology, 42(6), 590-596.

Beckstead, J.W. & Beckie, T.M. (2011). How Much Information Can Metabolic Syndrome Provide? An Application of Information Theory: Clinical Prediction Models, Journal of Medical Decision Making, Vol. 31, pp.79-92.

Bell, E., Bryman, A., & Harley, B. (2018). Business research methods. Oxford university press.

Berg, B. L. (2009). Qualitative research methods for the social sciences. Boston: Allyn & Bacon.

Besse, B. M. (1957). Bass and Stogdill's handbook of leadership (3 ed.). New York, NY: Free Press.

Bhatti, K.K., & Qureshi, T.M. (2018). Impact of employee participation on job satisfaction, employee commitment and employee productivity, International Review of Business Research Papers; 3(2):54-68.

Bhuiyan, M. H. (2017). Employee Participation in Decision-making in RMG sector of Bangladesh: Correlation with Motivation and Performance. Journal of Business and Technology; 5(2):122-132.

Budd, J. W. (2010). Labor relations: Striking a balance. New York: McGraw-Hill Irwin.

Cegielski, C. G. (2012). Adoption of cloud computing technologies in supply chains: An organizational information processing theory approach. International Journal of Logistics Management, 23, 2.

Chai, N. (2009). Sustainability Performance Evaluation System in Government. Springer Netherlands.

Chan, D., Nel, T., & Bell, B. (2018). Relationship between working conditions and job satisfaction: The case of Croatian shipbuilding organization. International Journal of Business and Social Science, 4 (1), 206–213.

Coffey, R.F., Cook, C.W. & Hunsaker., P.L. (2018). Management and Organizational Behavior. Burr Ridge: Irwin Professional.

Cook, S.D. & Brown, J.S. (2019). Bridging epistemology. The generative distance between organizational Knowledge and Organization Knowing. Organization science. 10(4), 381-400

Cooper, D. R., & Schindler, P. S., (2006). Business research methods (Vol. 9). New York: McGraw-Hill.

Davis, J. H., Schoorman, F. D., & Donaldson, L. (1997). Toward a Stewardship Theory of Management. The Academy of Management Review, 22(1), 20–47. https://doi.org/10.2307/259223.

Davis, K., & Newstrom, J. W. (1989). Human behavior at work: Organizational behavior. New York: McGraw-Hill.

Dede, C. H. (2019). Employee Participation in Decision Making and Organizational Productivity: Case Study of Cross River State Board of Internal Revenue, Calabar. IIARD International Journal of Economics and Business Management ISSN 2489-0065 Vol. 5 No. 1 www.iiardpub.org.

Dundon, T., & Rafferty, A. (2018). The (potential) demise of HRM? Human Resource Management Journal, 28, 3, 377-391.

Ego , E. D., & Madubueze, M. H. (2019). Democratic Leadership Style and Organizational Performance: An Appraisal. International Journal of March, 2019 Development Strategies in Humanities, Management and Social Sciences p-ISSN: 2360-9036 |e-ISSN: 2360-9044, Vol. 9, No. 3.

Elena-Iuliana , I., & Maria, C. (2016). Organizational Performance- A Concept That Self-Seeks to Find Itself. Analele Universităţii Constantin Brâncuşi Din Târgu Jiu : Seria Economie, 1, 4, 179-183.

Emery, F.E. & Trist, E.L. (1960). "Socio-Technical Systems." in Management Science, Models and Techniques, Vol. II. Oxford: Pergamon Press.

Faisal, M. N., Banwet, D. K., & Shankar, R. (2006). Supply chain risk mitigation: modeling the enablers. Business Process Management Journal, 12, 4, 535-552.

Famakin, I., & Abisuga A. (2016). Effect of path-goal leadership styles on the commitment of employees on construction projects. International Journal of Construction Management, 16 (2)10-11.

Farhan, B. Y. (2018). Application Of Path-Goal Leadership Theory and Learning Theory In A Learning Organization. Journal of Applied Business Research, Vol.34(1):13-22. DOI: 10.19030/jabr. v34i1.10088.

Field, A. (2009) Discovering Statistics Using SPSS. 3rd Edition, Sage Publications Ltd., London.

Fiedler, C. (2019). Culture Influences on Workforce Management in Multinational Corporations in South Asia: The Case of Bangladesh. The 2010 International Conference on Innovation and Management, Penang Malaysia.

Fonias, E., & Rocklind, J. (2021). The effect of leadership on the innovation and organizational performance of employees: A survey within technical sector companies. Blekinge Tekniska Hogskola, Institutionen for industriell ekonomi.

Gathenya, J. W. (2012) Entrepreneurial Strategic Planning Practices and Firm Performance among Women-Led Small and Medium Enterprises in Kenya. PhD thesis, Jomo Kenyatta University.

Hubbard, D. (2010). How to Measure Anything: Finding the Value of Intangibles in Business, John Wiley & Sons, Hoboken, NJ.

Hui, B., Xin, J., & Yung, W. G. (2018). Exploring marketing research. Cengage Learning.

Hussain, N. (2018). Effect of Direct Participation on Perceived Organizational Performance: A Case Study of Banking Sector of Pakistan. European Journal of Business & Management. 6(7), 220-230.

Imam, B., & Amrik, S. S. (2017). The impact of information sharing in supply chains on organisational performance: an empirical study, Production Planning & Control, 24:8-9, 743-758, DOI: 10.1080/09537287.2012.666865

Kerlinger, N.F. (2007) Foundations of Behavioural Research. Surjeet, New Delhi.

Kerpen, G. (2019). The Meaning of Theory: Sociological Theory. San Francisco, CA: Berrett Koehler Publishers.

Kerzner, H. (2018). Project management best practices: Achieving global excellence. John Wiley & Sons. New York, NY: John Wiley & Sons.

Khan, A.Z., & Adnan, N. (2014). Impact of Leadership Styles on Organizational Performance, International Journal of Management Sciences, 2, (11), 501-515.

Mohammed, U. D., Yusuf, M. O., Sanni, I. M., Ifeyinwa, T. N., Bature, N. U., & Kazeem, A. O. (2016). The Relationship between Leadership Styles and Employees’ Performance in Organizations (A Study of Selected Business Organizations in Federal Capital Territory, Abuja Nigeria). The International Institute for Science, Technology and Education (IISTE).

International Academic Journal of Information Sciences and Project Management, 3(2), 446-471.

Mutua, S., Namusonge, G.S., & Kabare, K. (2018). Role of Human Resource Management Practices on performance of financial cooperatives based in Nairobi County. Kenya. International Journal of Humanities and Social Science; 2(22):289-297.

Mwaisaka, D. M., K'Aol, G., & Ouma, C. (2019). Influence of participative and achievement oriented leadership styles on employee job satisfaction in commercial banks in Kenya. International Journal of Research in Business and Social Science (2147 4478), 8, 5, 42-53.

Profiroiu, M. (2001). Management of Public Organizations. Economic Publishing House, Bucharest.

Ryan, B., Scapens, R. W. and Theobald, M. (2002) Research method and methodology in Finance and Accounting, Thompson, London.

Sagie, A. & Koslowsky, M. (2000), Participation and Empowerment in Organizations: Modeling, Effectiveness, and Applications, Sage: Thousand Oaks, CA.

Sagnak, M. (2016). Participative leadership and change-oriented organizational citizenship: The mediating effect of intrinsic motivation. Eurasian J. Educ. Res., 62, 181–194.

Teece, D.J. (2020). Managing Intellectual Capital. New York. Oxford University Press.

the Need for Restructured Governance in Fully and Partially Privatized Enterprises: The Case of Kenya, 31 FORDHAM INT'L L.J. 34.

Available at: https://ir.lawnet.fordham.edu/ilj/vol31/iss1/1.

Thietart, Raymond-Alain. (2001). Doing Management Research. SAGE Publications Ltd.

Wanjala, A. R. (2018). Causal ordering of stress, satisfaction and commitment, and intention to quit: a structural equations analysis. Leadership & Organization Development Journal, 22(4), 159-165.

Yin, R. K. (2017). Case study research and applications: Design and methods. Sage publications.

Yukl, G. A. (2017). Leadership in organizations, eighth edition: Zu zhi ling dao xue, di 8 ban / (Mei) Jiali Youkeer zhu.

Zikmund, W.G. (2003) Business Research Methods. 7th Edition, Thomson/ South-Western.


Refbacks

  • There are currently no refbacks.