LEAN SUPPLY CHAIN MANAGEMENT PRACTICES AND OPERATIONAL PERFORMANCE OF AIRLINES IN KENYA

Cynthia Nduta Thiong’o, Dr. Miriam Thogori

Abstract


This study sought to examine the relationship between lean supply chain management practices and operational performance of airlines in Kenya. The study focused on two LSCM indicators which included waste management and processes standardization. The study adopted a descriptive research design and was carried among the 49 airlines operating in Kenya as at 31st December 2021. The study undertook out a census of the 49 airlines operating in Kenya and used primary data that was collected using questionnaires.  Descriptive and inferential statistics was employed in data analysis using the latest available version of Statistical Package for Social Science (SPSS) software to analyze quantitative data. The statistical tools entailed standard deviation, mean, maximum and minimum values, and multiple regression model to examine the relationship between the dependent and explanatory variables. The study results revealed that a positive and significant relationship between waste management and operational performance of airline companies in Kenya. The study also found positive and significant link exists between process standardization and the Kenyan airline companies’ operational performance. The study concluded that waste management and process standardization positively and significantly affected Kenyan airline companies operational performance. The study recommended that the management of the Kenyan airline companies should adopt effective waste management, process standardization practices to enhance operational performance.

Key Words: Lean supply chain management practices, Operational performance, Waste management, Operational performance, Airline companies

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References


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