Cynthia Nduta Thiong’o, Dr. Miriam Thogori


This study sought to examine the relationship between lean supply chain management practices and operational performance of airlines in Kenya. The study focused on two LSCM indicators which included waste management and processes standardization. The study adopted a descriptive research design and was carried among the 49 airlines operating in Kenya as at 31st December 2021. The study undertook out a census of the 49 airlines operating in Kenya and used primary data that was collected using questionnaires.  Descriptive and inferential statistics was employed in data analysis using the latest available version of Statistical Package for Social Science (SPSS) software to analyze quantitative data. The statistical tools entailed standard deviation, mean, maximum and minimum values, and multiple regression model to examine the relationship between the dependent and explanatory variables. The study results revealed that a positive and significant relationship between waste management and operational performance of airline companies in Kenya. The study also found positive and significant link exists between process standardization and the Kenyan airline companies’ operational performance. The study concluded that waste management and process standardization positively and significantly affected Kenyan airline companies operational performance. The study recommended that the management of the Kenyan airline companies should adopt effective waste management, process standardization practices to enhance operational performance.

Key Words: Lean supply chain management practices, Operational performance, Waste management, Operational performance, Airline companies

Full Text:



Abushaikha, I. (2019). Supply chain integration from a resource-based view perspective: empirical evidence from Jordan's garment manufacturers international supply chains. Doctoral Dissertation, Heriot-Watt University.

Bento, G. D. S., Schuldt, K. S., & Carvalho, L. C. D. (2020). The influence of supplier integration and lean practices adoption on operational performance. Gestão & Produção, 27(1), 01-15

Dunay, A., & Shaban, F. (2018). Diagnose the practices of lean supply chain management in mineral water factories. Synergy International Conferences - Engineering, Agriculture and Green Industry Innovation Gödöllő, Hungary, October 16-19. 2018.

Harish, U. (2019). Implementation of theory of constraints (TOC) in a manufacturing plant. International Journal of Advanced Scientific Research and Management, 4(5), 228-232.

Iyengar, D. (2018). Effect of transaction cost and coordination mechanisms on the length of the supply chain. Doctoral Dissertation, University of Maryland.

Jain, K. & Hailemariam, M. (2010). Managing airport supply chain: An Ethiopian case study. Indian Institute of Technology Bombay, India

Khalil, M., Khalil, R., & Khan, S. (2019). A study on the effect of supply chain management practices on organizational performance with the mediating role of innovation in SMEs. Uncertain Supply Chain Management, 7(2), 179-190.

Khanchanapong, T., Prajogo, D., Sohal, A. S., Cooper, B. K., Yeung, A. C., & Cheng, T. C. E. (2021). The unique and complementary effects of manufacturing technologies and lean practices on manufacturing operational performance. International Journal of Production Economics, 153, 191-203.

Kraaijenbrink, J., Spender, J. C., & Groen, A. J. (2021). The resource-based view: A review and assessment of its critiques. Journal of Management, 36(1), 349-372.

Muthusamy, A., & Kalpana, G. (2018). Operational and productivity efficiency of international airlines in India. International Journal of Research Culture Society, 2(1), 35-40

Mwangangi, J., & Achuora, J. (2019). Influence of lean supply chain on performance of Public Universities in Kenya. International Journal of Social Sciences and Information Technology, 5(5), 160-173.

Nachmias, C., & Nachmias, D. (2018). Research methods in social sciences (7th Ed.). New York: Worth Publishers

Nagaaba, N. (2018). Lean, agile and leagile manufacturing as antecedents to plant performance of manufacturing firms in developing countries: empirical evidence from Uganda. Unpublished Thesis, Mbarara University of Science and Technology.

Ngugi, M. (2018). International Logistics Networks and Supply Chain Value Creation of Airlines in Kenya. Unpublished MBA Project, University of Nairobi.

Nimeh, H. A., Abdallah, A. B., & Sweis, R. (2018). Lean supply chain management practices and performance: empirical evidence from manufacturing companies. International Journal of Supply Chain Management, 7(1), 1-15.

Ogollah, O. H. (2018). Lean Supply Chain Management and Operational Performance of Almasi Beverages Company limited. Unpublished MBA Project, University of Nairobi.

Panwar, A., Jain, R., Rathore, A. P. S., Nepal, B., & Lyons, A. C. (2018). The impact of lean practices on operational performance. An empirical investigation of Indian process industries. Production Planning & Control, 29(2), 158-169.

Sahoo, S., & Yadav, S. (2018). Lean implementation in small-and medium-sized enterprises. Benchmarking: An International Journal, 25(4), 1121-1147.

Shen, T., & Lapide, L. (2020). Linking supply chain practices to operational and financial performance. Supply Chain, 21-23.

Shobayo, P. B. (2021). Supply chain management and operational performance in Nigeria: A panel regression model approach. International Journal of Entrepreneurial Knowledge, 5(2), 66-77.

Silva, A. T. C. D., Gohr, C. F., & Santos, L. C. (2019). Lean production from the perspective of the resource-based view: a study in an organization in the footwear industry. Gestão & Produção, 26(2), 01-17.

Thuranira, M. (2018). The effect of lean supply chain management components on operational performance among tea factories in Kenya. Unpublished MBA Project, University of Nairobi.

Tiernan, S., Rhoades, D. L., & Waguespack Jr, B. (2018). Airline service quality. Journal of Service Theory and Practice, 18(3), 212-221.

Tortorella, G. L., Miorando, R., & Marodin, G. (2019). Lean supply chain management: Empirical research on practices, contexts and performance. International Journal of Production Economics, 193, 98-112.

Yousuf, A., & Felföldi, J. (2020). The relationship between transaction costs and flexibility in outsourcing: A conceptual framework. The Annals of the University of Oradea. Economic Sciences, 26(1), 883-891.


  • There are currently no refbacks.