EFFECTS OF WELFARE PROGRAMMES ON PERFORMANCE OF TIER ONE BANKS IN KENYA

Mary Njambi Waithanji, Dr. Magdalene Ndeto

Abstract


This study therefore sought to establish the influence of employee wellness programmes on performance tier one banks in Kenya. Specifically, the study sought to assess the effect of intellectual wellness programmes on performance tier one banks in Kenya and to establish the effect of financial wellness programmes on performance tier one banks in Kenya. This study adopted a descriptive research design. The unit of analysis in this study was 8 tier one banks in Kenya. These banks include; Absa Bank Kenya PLC, KCB Bank, Equity bank, Cooperative Bank, NCBA Bank, Standard Chartered Bank, Stanbic Bank and Diamond Trust Bank (DTB). The unit of observation was 80 senior employees working the human resource departments in these commercial banks. The study used a census since the population of 80 is small and the study aims to reach all the respondents. Primary data collected using questionnaires. Data was analyzed using qualitative and quantitative techniques using SPSS version 28. Pearson R correlation was used to measure strength and the direction of linear relationship between variables. Regression was carried out to estimate a model to examine relationship between the variables. The findings were presented in tables and figures. The study concludes that intellectual wellness programmes have a positive and significant influence on performance tier one banks in Kenya. In addition, the study concludes that financial wellness programmes have a positive and significant influence on performance tier one banks in Kenya. Based on the findings, the study recommends that the management of tier one banks in Kenya should ensure they embrace scholarships, on-job training, seminars/workshop to improve employee productivity. In addition, the management of tier one banks in Kenya should provide effective work-life balance, ensure conducive environment and also continue providing health insurance for their employees.

 

Key Words: Employee wellness programmes, Intellectual wellness programmes, Financial wellness programmes, Tier one banks


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