LEADERSHIP STRATEGIES AND ORGANIZATIONAL PERFORMANCE OF SAVINGS AND CREDIT COOPERATIVE SOCIETIES IN UASIN GISHU COUNTY, KENYA

Faith Jepkogei Koech, Dr. Purity Gatobu

Abstract


The general objective of this study is to assess the effect of leadership strategies on organizational performance of SACCOs in Uasin Gishu County, Kenya. Specifically, the study sought to establish the effect of conflict resolution communication on organizational performance of SACCOs in Uasin Gishu County, Kenya and to determine the effect of crisis communication on organizational performance of SACCOs in Uasin Gishu County, Kenya. This research was based on stakeholder theory and transformational leadership theory. A causal research design was employed to address the study’s research problem. The population for the study was the 42 SACCOs in Uasin Gishu County, Kenya. Since the target population is relatively small, the study was a census. The unit of analysis was the SACCOs while the unit of observation was the 126 management employees working in the 42 SACCOs in Uasin Gishu County. Primary data was collected through structured questionnaires and was analyzed descriptively by use of means and standard deviation and inferentially by use of correlation and regression analyses using SPSS version 27. Data was presented in form of frequency tables. The study concludes that visionary leadership has a positive and significant effect on organizational performance of SACCOs in Uasin Gishu County, Kenya. In addition, the study concludes that team building has a positive and significant effect on organizational performance of SACCOs in Uasin Gishu County, Kenya. Based on the findings, the study recommends that the organization should establish a structured framework for strategic foresight and planning. This entails developing a long-term vision that aligns with the aspirations of SACCO members and encompasses economic trends, technological advancements, and community needs. The organization should also prioritize and invest in regular team building activities that are specifically designed to foster collaboration, trust, and mutual understanding among SACCO staff and members.

 

 

Key Words: Leadership Strategies, Visionary Leadership and Team Building


Full Text:

PDF

References


Abdellatif, S. H. A. A. (2022). Intercultural business communication challenges: a documentation study toward cross-cultural competence between Egypt and Japan (Doctoral dissertation, Doshisha University).

Abdulmajeed, M., & El-Ibiary, R. (2020). Analyzing the communicative strategies of Egyptian political influencers: content and discourse analyses of Twitter accounts.

Artha, B., Zahara, I., & Sari, N. P. (2022). Customer retention: a literature review. Social Science Studies, 2(1), 030-045.

Bajrami, D., Dika, Z., Shabani, A., & Selimi, N. (2020). Cyberspace–Awareness of Vulnerabilities of the Technology Enabled Communication Environment. In Management international conference, 3(4);71-78.

Beyene, W. M., Mekonnen, A. T., & Giannoumis, G. A. (2023). Inclusion, access, and accessibility of educational resources in higher education institutions: exploring the Ethiopian context. International Journal of Inclusive Education, 27(1), 18-34.

Bojadjiev, M. I., Vaneva, M., Tomovska Misoska, A., Mileva, I., & Andonova, M. (2023). The Ninth Dimension of National Culture: Unpacking Cross-Cultural Communication Styles. Interdisciplinary Description of Complex Systems: INDECS, 21(5), 471-494.

El Fadil, J., & Hessou, H. (2024). Performance and Assets and Liabilities Management in the US Credit Union. Journal of Applied Finance & Banking, 14(1), 97-121.

Ham, C. (2023). Leadership and governance of the response to COVID-19 in the United Kingdom. In Research Handbook on Leadership in Healthcare (pp. 457-492). Edward Elgar Publishing.

Hao, F., & Chon, K. (2021). Are you ready for a contactless future? A multi-group analysis of experience, delight, customer equity, and trust based on the Technology Readiness Index 2.0. Journal of Travel & Tourism Marketing, 38(9), 900-916.

Kurdi, B., & Alshurideh, M. (2020). Employee retention and organizational performance: Evidence from banking industry. Management Science Letters, 10(16), 3981-3990.

M’mbwanga, M. M. (2021). Conflict management strategies and organizational performance (A survey of microfinance institutions in Nairobi) (Doctoral dissertation, KeMU).

Mahajan, R., Lim, W. M., Sareen, M., Kumar, S., & Panwar, R. (2023). Stakeholder theory. Journal of Business Research, 166(7), 114104.

Mahmood, M., Weerakkody, V., & Chen, W. (2020). The role of information and communications technology in the transformation of government and citizen trust. International Review of Administrative Sciences, 86(4), 708-728.

Makowski-Komura, L., Bebenroth, R., & Malik, A. (2020). Effects of language proficiency and communication on procedural justice in an international joint venture. Labour & Industry: a journal of the social and economic relations of work, 30(3), 233-255.

Muriithi, P. K. (2024). Regulatory Framework and Financial Intermediation Efficiency of Deposit Taking Savings and Credit Cooperative Societies in Kenya (Doctoral dissertation, JKUAT-COHRED).

Odero, J. A., & Wanyama, EW (2020). Calibrating implementation of strategic plans amongst commercial banks in Kenya: An analysis of leadership role. The Strategic Journal of Business & Change Management, 7(3), 61-79.

Peng, J., Li, M., Wang, Z., & Lin, Y. (2021). Transformational leadership and employees’ reactions to organizational change: evidence from a meta-analysis. The Journal of applied behavioral science, 57(3), 369-397.

Saputra, F. (2021). Leadership, communication, and work motivation in determining the success of professional organizations. Journal of Law, Politic and Humanities, 1(2), 59-70.

Scharf, E. R., Gomes, G., & Huck, N. K. (2020). Internal marketing in Brazilian credite cooperative. REMark, 19(4), 809.

Sneha, Malik, P., Das, S., & Inthiyaz, S. (2023). Long-range technology-enabled smart communication: challenges and comparison. Journal of Circuits, Systems and Computers, 32(10), 2350161.

Watkins, D., & Walker, S. (2021). Leadership crisis communication during the pandemic of 2020. Journal of Leadership, Accountability and Ethics, 18(1), 1.

Wodak, R. (2021). Crisis communication and crisis management during COVID-19. Global Discourse, 11(3), 329-353.

Yin, R. K. (2017). Case study research and applications: design and methods. Sage publications.

Zikmund, W. G., Quinlan, C., Griffin, M., Babin, B., & Carr, J. (2019). Business research methods. Cengage Learning, EMEA”


Refbacks

  • There are currently no refbacks.