The study sought to investigate the determinants of effective implementation of workplace counseling at the Nairobi City County Government. The study used the descriptive research design since it was dealing with responses using statistics. The methodology and designs that the researcher used in conducting the research included the research design, population target, sampling design, and data collection instruments and procedures and data analysis. Data collected was analyzed by aid of Statistical Package for Social Sciences (SPSS V22). Questionnaires were used in collecting data. The researcher was able to administer and collect complete questionnaires for the analysis and conduct key informant interviews. The study found that employee wellbeing, employer-employee relationship, organizational culture and working conditions influences the implementation of counseling services. The study recommend that The counsellor should ensure that the counselling atmosphere is warm and conducive for communication. Encourage the employee to gain insight into the problem, in so doing avoiding cutting of employee's comments. Suggest positive steps that would lead to solving the problem or improve performance, avoiding giving the employee false hope. Create a desire for change in the employee by giving support that could lead to efficiency, not expecting a dramatic change in the employee’s performance because of a single counselling session.

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