OPERATIONAL RISK MANAGEMENT AND PERFORMANCE OF HUMANITARIAN ORGANIZATION PROJECTS IN KENYA, A CASE OF TURKANA COUNTY

Alice Mwindi Karugi, Dr. Susan Wasike

Abstract


Purpose: The main objective of the study was to assess the influence of operational risk management on performance of humanitarian organization projects in Kenya. Specifically, the study sought to assess the effect of capacity building and evaluate the influence of incident monitoring on the performance of humanitarian organization projects in Kenya.

 

Methodology: The research utilized a descriptive correlation research design. The study targeted 189 humanitarian organizations with approximately 1,515 employees who have executed projects in Turkana County from 2021 to 2023 and they formed our target population.  

 

Findings: The study's findings revealed that comprehensive capacity building in risk management is a critical factor in improving project outcomes. The integration of risk incident monitoring into daily operations was recognized as a critical factor impacting overall project performance.

 

Recommendations: It is recommended that Humanitarian organizations prioritize capacity-building initiatives by investing in regular training, workshops, and mentorship programs for staff. Humanitarian organizations should implement strong incident monitoring systems that leverage technology to track and report risks in real time. These systems should include mechanisms for collecting, analyzing, and disseminating data on emerging threats or operational challenges.

Keywords: Operational risk management, Capacity building, incident monitoring, performance of humanitarian organization projects


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