DIGITAL PROJECT MONITORING TOOLS AND PERFORMANCE OF DONOR-FUNDED PROJECTS IN NAIROBI COUNTY, KENYA
Abstract
Donor-funded projects play a crucial role in Kenya’s socio-economic development, yet many continue to experience challenges in efficiency, accountability, and timely completion despite significant investment. These performance gaps have often been attributed to weak monitoring systems, delayed reporting, and limited data utilisation. This study examined the effect of digital project monitoring tools on the performance of donor-funded projects in Nairobi County, Kenya. Specifically, the study focused on the influence of real-time reporting, and dashboard utilisation on project performance. The study was guided by Systems Theory, and Stewardship Theory which collectively explain how digital systems, accountability, organisational capabilities, and information exchange contribute to project outcomes. A descriptive research design was adopted. The target population comprised project managers, monitoring and evaluation officers, and technical staff drawn from donor-funded organisations operating within Nairobi County. A sample of 118 respondents was selected using stratified and simple random sampling techniques to ensure representation across sectors. Data were collected using a structured questionnaire that was pre-tested through a pilot study to determine its reliability and validity. Quantitative data were analysed using descriptive statistics (means and standard deviations) and inferential statistics (correlation and multiple regression analysis) with the aid of SPSS software. The results were presented in tables and interpreted narratively. The findings revealed that digital project monitoring tools significantly improve project performance. Real-time reporting emerged as the most influential factor, followed by dashboard utilisation. The study concluded that digital transformation is a strategic enabler of project success and recommended that donor-funded organisations institutionalise real-time reporting systems, and adopt integrated dashboards. These measures will ensure evidence-based management, transparency, and sustainable performance in donor-funded projects.
Key Words: Digital Project Monitoring Tools, Performance of Donor-Funded Projects, Real-Time Reporting, Dashboard Utilisation, Project Performance
Full Text:
PDFReferences
Ahiabu, A., Mensah, K., & Tetteh, D. (2024). Transitioning from paper-based to digital monitoring in Ghana’s local governance: Effects on data accuracy and project responsiveness. Journal of African Public Administration, 8(1), 45–62.
Alhassan, R., & Asare, R. (2022). Integration of digital monitoring systems and coordination in public-sector projects in Ghana. Journal of African Public Administration, 7(2), 112–128.
Annan, K. (2024). Digitalising governance: Lessons from Ghana’s real-time public service monitoring. Brookings Africa Growth Initiative Report.
Awuor, P., & Okello, T. (2021). Mobile real-time reporting and performance of NGOs in East Africa. International Journal of Project Management, 39(5), 515–528.
Bagozzi, R. P. (2020). The legacy of the technology acceptance model and its future. Journal of the Association for Information Systems, 21(6), 240–252.
von Bertalanffy, L. (1968). General system theory: Foundations, development, applications. George Braziller.
Bolarinwa, O. A. (2015). Principles and methods of validity and reliability testing of questionnaires used in social and health science research. Nigerian Postgraduate Medical Journal, 22(4), 195–201.
Chen, M. (2025). Digital transformation in project management: Beyond tool-usage to governance frameworks. Systems, 13(8), 625. https://doi.org/10.3390/systems13080625
Council of Governors. (2024). County Integrated Monitoring and Evaluation System (CIMES) implementation report 2021–2024. Author.
Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). Sage.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340.
Development Initiatives. (2024). Kenya’s aid information management: The data landscape.
Dlamini, S., & Mensah, J. (2023). Real-time data systems and decision efficiency in donor-funded programmes. Journal of Development Informatics, 10(2), 87–101.
Dwivedi, Y. K., Hughes, D. L., Ismagilova, E., Aarts, G., & Williams, M. D. (2023). Revisiting technology adoption models in the digital-era public sector. Government Information Quarterly, 40(1), 1–15.
Ebrahim, A. (2021). Accountability in transnational governance. Annual Review of Sociology, 47, 493–515.
Ebrahim, A., & Weisband, E. (2022). Global accountabilities: Participation, pluralism, and public ethics. Cambridge University Press.
Field, A. (2020). Discovering statistics using IBM SPSS statistics (5th ed.). Sage.
Foster, M., & Kimani, P. (2022). Digital transformation in M&E systems and project performance outcomes. African Journal of Development Practice, 14(3), 115–132.
Gonçalves, J. (2023). Business intelligence dashboards for real-time decision-making in project management: A case study. Journal of Information Technology Management, 34(2), 112–130.
Harris, J., & Molla, D. (2022). Real-time data utilisation for decision efficiency in humanitarian operations. Development Technology and Management Review, 18(3), 102–118.
Hussain, T., & Rahman, M. (2021). Digital dashboard systems and performance enhancement in non-profit organisations. African Journal of Project Management, 5(1), 14–29.
Jackson, M. C. (2019). Critical systems thinking and the management of complexity. Wiley.
Kerzner, H. (2021). Project management: A systems approach to planning, scheduling, and controlling (13th ed.). Wiley.
Kimote, J., & Muchai, S. (2024). Assessing approaches to strengthen monitoring and evaluation in development projects: Evidence from donor-funded projects in Machakos County, Kenya. African Journal of Empirical Research in Education and Development, 5(2), 53–69.
Kothari, C. R. (2014). Research methodology: Methods and techniques (3rd ed.). New Age International.
Maree, A., & Botha, D. (2024). Visual analytics and stakeholder engagement in performance monitoring: Evidence from development projects in Southern Africa. Information Systems for Development, 30(2), 89–107.
Mukherjee, A., Patel, V., & Singh, P. (2023). Information flow integration and performance in digital project ecosystems. International Journal of Project Management, 41(3), 238–251.
Mutua, P., & Wainaina, L. (2022). Digital capacity and performance of donor-funded projects in Kenya. Journal of Development Management Studies, 10(1), 33–47.
National Treasury and Planning. (2023). Public Investment Management and e-ProMIS Annual Report 2023. Government Printer.
Rao, P. (2022). Real-time data use and performance control in infrastructure projects: A global systematic review. International Journal of Project Management, 40(7), 955–972.
Saunders, M., Lewis, P., & Thornhill, A. (2019). Research methods for business students (8th ed.). Pearson.
Scott, W. R., & Davis, G. F. (2021). Organizations and organizing: Rational, natural, and open system perspectives. Routledge.
Skyttner, L. (2022). General systems theory: Problems, perspectives, practice (3rd ed.). World Scientific.
Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach’s alpha. International Journal of Medical Education, 2, 53–55. https://doi.org/10.5116/ijme.4dfb.8dfd
Venkatesh, V., & Bala, H. (2021). Technology acceptance and the digital public sector: A meta-analytic review. Information Systems Research, 32(2), 402–420.
World Bank. (2023). World development report 2023: Data for better lives. World Bank.
Yamane, T. (1967). Statistics: An introductory analysis (2nd ed.). Harper & Row.
Yilmaz, E., & Kaya, M. (2023). Real-time digital reporting and quality assurance in transnational development initiatives. Global Project Review, 7(2), 40–58.
Zhou, H., & Park, D. (2024). Predictive dashboards and project performance forecasting in multi-donor environments. Information Systems and Development Practice, 31(2), 72–88.
Refbacks
- There are currently no refbacks.